Quality Management of Student Affairs Programs in Improving Elementary School Students’ Digital Literacy Skills
DOI:
https://doi.org/10.59944/postaxial.v4i1.2088Keywords:
digital literacy, quality management, student affairs program, elementary school, PDCA, case studyAbstract
Digital literacy is defined as an individual’s ability to use technology critically, wisely, and responsibly. At the elementary school level, this ability serves as an important foundation in supporting learning achievement as well as the development of students’ character. However, its implementation still faces various challenges, such as limited facilities, low teacher competence, and suboptimal parental involvement. Efforts to strengthen digital literacy have generally been carried out through curriculum integration, teacher capacity building through training, and the use of digital media in learning activities. Nevertheless, studies that directly link quality management in student affairs programs with the improvement of digital literacy at the elementary school level remain relatively limited. This study aims to examine the implementation of quality management in student affairs programs to enhance students’ digital literacy at SDN Ciluluk 03 and SDN Sindangsari 01, Bandung Regency. This research employs a qualitative approach with a case study method. Data were collected through in-depth interviews, participant observation, and documentation. The research subjects included school principals, teachers, education staff, and students. Data analysis was conducted using an interactive model consisting of data reduction, data display, and conclusion drawing, with data validity tested through source and technique triangulation. The findings show that both schools implement the PDCA cycle with different characteristics. Supporting factors include school leadership, teacher participation, and collaboration with parents, while the challenges include limited facilities, variations in competence, and student participation.
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